Privacy Policy

This Privacy Policy describes how Golden Boy Branding, operated under Golden Boy Holdings LLC ("Company," "we," "us," or "our"), collects, uses, stores, and discloses information obtained from customers, website visitors, leads, and other users of our services. By using our website, submitting your information, placing an order, or communicating with us, you acknowledge and agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information, business information, and technical information from you when you visit our website, fill out a form, request a quote, place an order, subscribe to communications, or otherwise interact with us.

The categories of information we may collect include, but are not limited to:

• Name
• Company name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment-related information
• Order details and purchase history
• Artwork, logos, files, and creative materials submitted to us
• Communications, messages, and customer service history
• IP address
• Browser type, device type, operating system, and related technical identifiers
• Website usage data, page visits, clicks, and referral sources

2. How We Collect Information

We collect information directly from you when you voluntarily provide it to us, and we may also collect information automatically through your use of our website and related digital tools.

Information may be collected through contact forms, checkout pages, quote requests, email communications, phone calls, text messages, cookies, analytics tools, advertising platforms, CRM systems, and other website technologies used in connection with our business operations.

3. How We Use Information

We may use the information we collect for legitimate business and operational purposes, including but not limited to:

• Providing quotes, products, and services
• Processing payments and fulfilling orders
• Communicating with you about inquiries, projects, approvals, invoices, deliveries, and customer support
• Sending transactional communications such as order confirmations, reminders, and updates
• Sending marketing communications where permitted by law or where consent has been provided
• Improving our website, services, customer experience, and internal operations
• Monitoring website performance, analytics, and campaign effectiveness
• Preventing fraud, abuse, unauthorized activity, or misuse of our services
• Enforcing our legal terms, policies, and contractual rights
• Complying with applicable laws, regulations, legal processes, or governmental requests

4. SMS Communications and Opt-In Information

If you provide your phone number and affirmatively opt in, you may receive marketing and transactional text messages from Golden Boy Branding, including order updates, reminders, promotional offers, follow-ups, and customer service communications.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly at huntor@goldenboybranding.com or 843-408-5281.

We maintain records of SMS opt-in requests, consent actions, and related communication preferences as reasonably necessary to administer messaging services and demonstrate compliance with applicable laws and carrier requirements.

5. No Sharing of SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

6. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, analytics tools, and similar tracking technologies to improve website functionality, understand user behavior, measure advertising performance, and enhance user experience.

These technologies may collect information such as IP address, browser type, device identifiers, pages viewed, time spent on pages, actions taken on the site, referral URLs, and other usage data.

We may use first-party and third-party tools, including website analytics platforms, CRM integrations, ad platforms, and remarketing technologies. You may be able to control certain cookie settings through your browser or device preferences; however, disabling cookies may affect site functionality.

7. Disclosure of Information

We do not sell your personal information in the ordinary course of our business. We may disclose information to service providers, contractors, vendors, software platforms, payment processors, hosting providers, shipping partners, and operational tools that assist us in running our business, provided such disclosure is reasonably necessary for business purposes.

We may also disclose information where required to do so by law, subpoena, court order, legal process, or where we believe disclosure is necessary to protect our rights, enforce our terms, investigate fraud, or protect the safety of our business, customers, or others.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, enforcing agreements, and maintaining appropriate operational or compliance documentation.

9. Data Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, misuse, or destruction.

While we take commercially reasonable measures to protect information, no transmission over the internet and no electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

10. Your Rights and Choices

Subject to applicable law, you may have the right to request access to certain personal information we maintain about you, request correction of inaccurate information, request deletion of information where appropriate, or withdraw consent for certain communications.

You may opt out of marketing emails by using the unsubscribe link included in those emails. You may opt out of text messaging by replying STOP. You may also contact us directly to update your contact information or communication preferences.

11. Third-Party Websites and Services

Our website, emails, or communications may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, security, or policies of any third party. Your interactions with those third parties are governed by their own terms and privacy policies.

12. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any revised version will become effective when posted on this page, unless otherwise stated. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Information